Refund Policy

Returns & Exchange Policy

For hygiene and safety reasons, all underwear and intimate items are final sale. We do not offer returns or refunds under any circumstances.

We only provide product replacement (exchange) in specific cases listed below.

Eligible for Replacement Only:

We will gladly offer a replacement if:

• You received a damaged item
• You received the wrong product

How to Request a Replacement:

Please contact us within 48 hours of delivery and include:

• Your order number
• Clear photos showing the issue with the item

Once your request is reviewed and approved, we will arrange for a replacement item to be sent.

Important Notes:

• All items must be unused, unworn, and in their original packaging to be eligible for review
• Requests submitted after 48 hours may not be accepted
• We do not offer refunds under any circumstances
• By completing a purchase, you agree to this policy