Refund Policy

Returns & Exchange Policy

Due to hygiene and safety reasons, we do not accept returns or exchanges on underwear and other intimate items once they have been delivered.

Please ensure you select the correct size and product before placing your order.

Exceptions (Damaged or Incorrect Items):
We will gladly offer a replacement or refund in the following cases:

• You received a damaged item

• You received the wrong product

To request a replacement or refund, please contact us within 48 hours of delivery with:

• Your order number

• Clear photos of the item showing the issue

Once your request is reviewed and approved, we will arrange a replacement or issue a refund.

Important Notes:

• Items must be unused, unworn, and in their original packaging

• Requests submitted after the stated timeframe may not be accepted

By completing a purchase, you agree to this policy.